Legal Notice

Controller Details

General Terms of Use

These General Terms govern access to and use of the website elorasmart.com (hereinafter, “the Website”), including all content and services made available to users. Accessing the Website implies full and unreserved acceptance of these terms.

ELORA SMART SL rigorously complies with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

User Commitments and Obligations

The user accepts that accessing the Website does not constitute the beginning of a commercial relationship with ELORA SMART SL. The user undertakes to use the Website, its services and content in accordance with the legislation in force, good faith and public order.

The following is expressly prohibited:

• Reproducing, distributing or modifying the content without express authorisation.
• Using the Website for unlawful or harmful purposes, or purposes that damage third parties.
• Introducing viruses, malware or any element that damages computer systems.
• Carrying out actions that overload or disable the Website’s infrastructure.

Intellectual and Industrial Property

All content on the Website —texts, images, logos, designs, source code, videos and audiovisual material— is the property of ELORA SMART SL or its licensors, and is protected by Spanish and international intellectual and industrial property legislation. Its reproduction, distribution or public communication without the prior written authorisation of ELORA SMART SL is prohibited.

The trade marks, trade names and distinctive signs appearing on the Website are owned by ELORA SMART SL. Access to the Website does not grant the user any rights over these elements.

Security Measures

ELORA SMART SL has adopted the technical and organisational measures necessary to ensure the security, integrity and confidentiality of the personal data stored. Communications between the user and the Website take place via the HTTPS protocol with SSL/TLS encryption.

However, ELORA SMART SL cannot guarantee the absolute absence of viruses or other malicious elements that may alter the user’s systems.

Complaints and Dispute Resolution

ELORA SMART SL makes complaint forms available to users. You can request them through the contact form or by post at: Avda. da Mahía, 17, bajo 2 — 15220 Bertamiráns (AMES).

The European Commission also provides consumers with an online dispute resolution platform: ec.europa.eu/consumers/odr.

Disclaimer of Warranties and Liability

ELORA SMART SL shall not be liable for:

• The unavailability or lack of continuity of the Website due to causes beyond its control.
• Damage caused by viruses or malicious elements in the content.
• Unlawful, negligent or fraudulent use of the Website by the user.
• The quality, reliability or availability of services provided by third parties linked from the Website.

Right of Exclusion

ELORA SMART SL reserves the right to deny or withdraw access to the Website, without prior notice, to users who breach these General Terms of Use.

Amendments

ELORA SMART SL reserves the right to amend these General Terms at any time, as well as the content and services of the Website. Changes will take effect from their publication on the Website.

Applicable Law and Jurisdiction

Relations between ELORA SMART SL and users of the Website are governed by the Spanish legislation in force. For the resolution of any dispute, both parties submit to the Courts and Tribunals of the city of A Coruña, expressly waiving any other jurisdiction that may correspond to them.

Contact

For any enquiry regarding this Legal Notice, you can contact us at [email protected] or through the contact form.